Having trouble finding a specific guide? Find problems with an existing guide? Have an idea for a new article? Let us know by following the steps below!
The Knowledge Base Feedback Survey
In order to provide a more efficient process for submitting feedback for our Knowledge Base, the Documentation Team has created a survey that allows you to submit your feedback. This survey can be found in one of two places:
- On the search results page of the Knowledge Base
- If you search for an article that you cannot find, or does not exist yet, you can use the pop-up to submit your feedback
- If you search for an article that you cannot find, or does not exist yet, you can use the pop-up to submit your feedback
- At the bottom of all existing articles and guides, you will find a link to the feedback survey
- Note: This link may not yet appear on all articles, but will soon!
- Note: This link may not yet appear on all articles, but will soon!
Submitting Feedback
Submit feedback by filling out the survey with as much detail as possible.
- Enter your contact information
- Select a Feedback Type from the drop-down menu
- Can't Find a Knowledge Article - You can't find a specific article, based on your search terms
- New Knowledge Article Request - You have an idea for an article you're pretty sure doesn't exist in the Knowledge Base
- Update Current Knowledge Article Request - There a typo in an existing article, or the process isn't up to date
- General Knowledge Base Feedback - This feedback isn't specific to an article
- Complete the additional information for the feedback type, then click Submit
- Someone from our Documentation Team will reach out with updated information as soon as possible
For questions, comments, or issues, please contact us!
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