---
title: How to Sign in to the Talentcare Platform
description: Whether you're a first time or returning user, follow the steps below to sign in to the Talentcare Platform.
---
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3. [Account Setup](https://learn.talentcare.com/knowledge/platform-setup-and-navigation?hsLang=en#account-setup)
# How to Sign in to the Talentcare Platform
## Whether you're a first time or returning user, follow the steps below to sign in to the Talentcare Platform.
### Check your Email
For new users, an account creation email will be sent automatically to you once your account is created.
- In the email, use the link to access the Talentcare Platform and complete the setup of your account
### Sign in Options
***Use the right URL!***
In order to sign in to the Talentcare Platform, make sure that you use the following URL. Bookmark in your web browser for future use!
- [**tc1.us**](https://tc1.us)
There are three options for signing in to your Talentcare Platform account; Password sign in, Google sign in, and Microsoft sign in.
#### Password Sign in
Sign in using your Talentcare Platform email address and password. This option is not linked to Google or Microsoft SSO.
- Create a password that you can remember. The basic password requirements are as follows
- A minimum of 8 total characters
- Your new password must be a combination of uppercase and lowercase letters
- Your password must include at least one number
- Your password must contain at least one special character (!.,?@#$%&\*-\_)
Need additional assistance with your password? Learn more here: **[Change your Talentcare Account Password](https://learn.talentcare.com/knowledge/change-your-talentcare-password?hsLang=en)**
- Once you've set a password, click **Sign in Here** to sign in
- If your email address is not automatically populated, enter the email address that received the email invitation
#### Google Sign in
Sign in using your Google account, typically the one associated with your company. This allows for using Google's Single Sign-On, or SSO, to sign in to the Talentcare Platform.
- Click **Sign in with Google**
- In the pop-up window, enter your Google email address and password
- Follow any additional prompts to stay signed in, enter a MFA passcode, etc.
#### Microsoft Sign in
Sign in using your Microsoft, or M365, account associated with your company. This allows for using Microsoft's Single Sign-On, or SSO, to sign in to the Talentcare Platform.
- Click **Sign in with Microsoft**
- In the pop-up window, enter your Microsoft email address and password
- Follow any additional prompts to stay signed in, enter a MFA passcode, etc.
You can only sync one SSO account with the Talentcare Platform! Make sure that you sync the correct account before signing in with your SSO account.
### Multifactor Authentication
When signing in, you may be prompted to enter a *code* before you can access the Talentcare Platform. This is known as a multifactor authentication, or MFA prompt.
- When prompted for a code, visit the email account associated with your Talentcare account
- You should receive an email with the 6 digit code. Copy/paste or enter this code in the prompt for the Talentcare Platform
- If the code is entered correctly, you should gain access to the Talentcare Platform right away
### Issues Signing In
If you have trouble signing in to the Talentcare Platform, here are a few troubleshooting steps to take before contacting Talentcare Supportfor assistance.
- Check your password - Make sure you are entering the correct password and that it has not expired
- Check the link - Confirm you are using the appropriate URL to the Talentcare Platform
- Check the MFA code - If prompted for an MFA code, make sure you are entering it correctly
### Sign Out
When ready to sign out of the Talentcare Platform, follow the steps below.
- From the Platform, proceed to *Menu\>My Account\>Details*
- Click **Sign Out**
- You will now be re-directed to the Talentcare Sign-in page
For questions, comments, or issues, **[please contact us!](https://learn.talentcare.com/knowledge/kb-tickets/new?hsLang=en)**
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- [Indeed Job Distribution](https://learn.talentcare.com/knowledge/third-party-services-and-solutions?hsLang=en#indeed-job-distribution)
- [Third Party Configuration](https://learn.talentcare.com/knowledge/third-party-services-and-solutions?hsLang=en#third-party-configuration)
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- [Advanced Features](https://learn.talentcare.com/knowledge/advanced-features?hsLang=en#main-content)
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