---
title: SwyftOps Integration
description: The SwyftOps Integration uses an API method for communicating between our ATS and SwyftOps' platform. Learn more about how it works below.
---
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# SwyftOps Integration
## The SwyftOps Integration uses an API method for communicating between our ATS and SwyftOps' platform. Learn more about how it works below.
### SwyftOps Platform Configuration
In the SwyftOps platform, you must enable the Talentcare Integration by following the steps below.
- Proceed to *Settings\>Company Settings\> General Info*
- Locate the *Talentcare Integration* and click the **check box** to enable
- Select the status you would like applied to newly hired caregivers created through the integration
- Click **Save**
For more information about enabling the Talentcare Integration in SwyftOps, visit: **[Talentcare Integration - SwyftOps](https://support.swyftops.com/kb/talentcare-integration/)**
### Talentcare Platform Integration Configuration
Once the Talentcare Integration is enabled in SwyftOps, the SwyftOps integration must be configured in the Talentcare Platform.
- [**Submit a ticket**](https://learn.talentcare.com/knowledge/kb-tickets/new?hsLang=en) to Talentcare Support for a SwyftOps configuration request, with the following information:
- *Office Code -* Provided by SwyftOps
- *Candidate Status to send to SwyftOps -* Choose *Offer Pending* or *Offer Accepted.* This will determine at which status a candidate will be sent
- *Notification Emails* - Email addresses of those that will receive notification of transfer status
- Once the configuration is complete, you will receive notification via the support ticket
### Integration in Use
Once the integration is configured, the following process can be expected when using the SwyftOps integration.
- Once a candidate is moved to the Candidate Status chosen for configuration, the candidate will be automatically added to the list of transfers to SwyftOps
- Every night, our system will automatically attempt to send all candidates in the list of transfers to SwyftOps
- A status email will be sent to those added during configuration, alerting of which candidates transferred to SwyftOps and which failed
- Candidates that transferred to SwyftOps will appear similar to the following
#### What Candidate Information is Sent to SwyftOps
The following candidate information can be sent to SwyftOps during transfer:
- First/Last Name
- Address
- Email Address
- Phone Number
- Education Level
- Hire Date
Additional files, such as Resume or Cover Letter, can also be sent to SwyftOps.
#### Why did my Candidate fail to transfer?
If a candidate fails to transfer to SwyftOps, confirm the following information is entered for the candidate, as it is required by SwyftOps.
- Office Code - Must be provided during configuration
- First Name - Candidate first name
- Last Name - Candidate last name
- State - State in which candidate resides
For questions, comments, or issues, **[please contact us!](https://learn.talentcare.com/knowledge/kb-tickets/new?hsLang=en)**
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