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Sync your Microsoft Outlook Calendar

Follow the steps below to sign in to and sync your Microsoft Office Calendar in the Talentcare Platform.

 

Important Notice: The calendar synchronization feature is currently incompatible with the Safari web browser. Our development team is diligently working to implement support for Safari in future updates.

Sync Calendar

  • Navigate to your Calendar Settings in the Talentcare Platform

Not sure how to find your Calendar Settings? Learn more here: Manage your Account Settings

  • Click the Office 365 button to begin syncing the calendar
  • In the pop-up window, click Login
  • Enter your Microsoft account credentials in the new page
  • Once you are redirected back to your Calendar Settings, select the calendar you'd like to sync from the drop-down menu
  • Click Sync to sync the selected Microsoft Outlook calendar to your Talentcare Platform calendar
  • To disconnect your Microsoft Outlook calendar, click Disconnect, and confirm in the pop-up window

Now that your Microsoft Outlook calendar is synced, learn more about how to use the Talentcare Platform calendar here: Use the Talentcare Calendar

 

Outlook Calendar Sync Error Handling

If you're experiencing problems with calendar syncing in Talentcare, don’t worry — these steps will help you get back on track. Below are the most common issues and how to fix them.

1. Calendar Sync Alert

What it means: Talentcare wasn’t able to connect to your synced calendar. 

How to fix it:

  1. Go to your Calendar Settings page in Talentcare.

  2. Click the Disconnect button to remove your current calendar connection.

  3. Reconnect your calendar by signing in to your Microsoft 365 account.

Important: After the reconnection process, make sure to select a calendar to sync with.

2. No Calendar or Invalid Calendar Selected

What it means: You haven’t selected a calendar to sync with, or the one selected is invalid.

How to fix it:

  1. Go to your Calendar Settings page in Talentcare.

  2. Choose a calendar from the list.

  3. Save your changes to sync your events.

3. Interview Invitation Warning

What it means: Talentcare couldn’t connect to the calendar of the person selected as the interviewer.

What to do:

  • If the selected interviewer is someone else (not you), reach out to them and ask them to follow the steps listed above under “Calendar Sync Alert.”

  • This ensures their calendar is properly connected and interviews that are scheduled are sync'd to their Outlook calendar.

Important: You can still send invitations this is only a warning; Interview events will still be shown on your ATS calendar!

 

 

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